PRODUCT Design LEAD
Designing for Real Word Impact.
Currently @ Intuit
I deliver simplistic, elegant, and intuitive solutions for social impact, leveraging technology to achieve measurable business results. My expertise covers strategic vision, stakeholder buy-in, end-to-end project leadership. I excel at solving complex problems holistically and scaling solutions, while fostering a design thinking culture.
My diverse industry experience includes Developer Tooling (GenAI, Agentic experiences), API Products, Financial Services, CRM, Low-code Platforms, Pharma, Fitness, Online Subscriptions, Real Estate, and Smart Home devices.
Incident Recovery Vision With AI Agents
IMPACT
3 collaborative AI agents (intelligent paging, status updates, and automated recovery) to streamline the incident lifecycle, ensuring a cohesive workflow from alert to remediation. Targeting a 70% reduction in Mean Time To Resolution (MTTR) by FY26.
Request for Detail
DevPortal Search with GenAI
IMPACT
Enhance developer awareness of complex technical artifacts at Intuit, and increase search filter adoption by 6x and improve search result accuracy by 7x.
View Case Study
Intuit Financial Services API Externalization
0→1
IMPACT
Spearheaded the launch and expansion of a new product from 0 to 1, securing $25M in revenue through contracts with 10 major US financial institutions within 1.5 years.
Widget Explorer & Customization
IMPACT
Enable first-party (1P) and third-party (3P) developers to effortlessly browse, consume, and customize over 1,000 widgets across Intuit within a few simple clicks.
View Case Study
Keys & Credentials
IMPACT
Expedite the App key and credential provisioning process for third-party (3P) developers through a new self-serve mechanism, cutting the turnaround time from more than a week to under two hours.
View Case Study
API Analytics
IMPACT
Provides real-time insights into API usage, performance, and health, enabling data-driven decisions to optimize developer experience and drive business growth.
View Case Study
Define the Ideal State 3P Developer Journey
IMPACT
Align and optimize the third-party (3P) developer journey across 3 organizations. Secure stakeholder buy-in for an ideal end-to-end experience by prototyping the proposed future state and shape the strategic direction of the FY24 roadmap.
View Case Study
New IA of 3P Dev Portal
IMPACT
Unify the navigation of product-based (QuickBooks) and service-based (Intuit Financial Services) APIs. Enhance the discovery process for third-party (3P) developers, allowing them to efficiently locate and understand key APIs in a matter of minutes.
View Case Study
Brand & Visual Language & Components Library
IMPACT
Define and launch a new visual identity and branding presence for Intuit Financial Services, strategically positioning it to stand out in the competitive landscape. Implement a comprehensive component library and a system of design tokens to accelerate both design and engineering velocity.
View Case Study
Development Self Serve Maturity with GenAI
IMPACT
Increase development velocity and self-serve maturity by 43% at Intuit by improving the user experience for capability navigation and consumption, establishing a clear API maturity scoring system, and integrating AI-assisted tools to streamline the end-to-end development process.
View Case Study
Pega 1 : 1 Operation Manager
IMPACT
Engagement policy validation / Help Non-techy users tackle test results easier than ever
View Case Study
Pega Platform Control Panel
IMPACT
Help our clients to build and deploy a working Customer Service app in 60 days
View Case Study
Pega Cosmos Design System & Table
IMPACT
Help clients create business applications quickly with excellent user experience
View Case Study
WollenDance Mobile & Web
IMPACT
Help dance enthusiasts have an interactive and immersive experience when & wherever they want
View Case Study
Selected Work Prior To 2021
PRODUCT Design LEAD
Designing for Real Word Impact.
Currently @ Intuit
I deliver simplistic, elegant, and intuitive solutions for social impact, leveraging technology to achieve measurable business results. My expertise covers strategic vision, stakeholder buy-in, end-to-end project leadership. I excel at solving complex problems holistically and scaling solutions, while fostering a design thinking culture.
My diverse industry experience includes Developer Tooling (GenAI, Agentic experiences), API Products, Financial Services, CRM, Low-code Platforms, Pharma, Fitness, Online Subscriptions, Real Estate, and Smart Home devices.
Incident Recovery Vision With AI Agents
IMPACT
3 collaborative AI agents (intelligent paging, status updates, and automated recovery) to streamline the incident lifecycle, ensuring a cohesive workflow from alert to remediation. Targeting a 70% reduction in Mean Time To Resolution (MTTR) by FY26.
Request for Detail
DevPortal Search with GenAI
IMPACT
Enhance developer awareness of complex technical artifacts at Intuit, and increase search filter adoption by 6x and improve search result accuracy by 7x.
View Case Study
Intuit Financial Services API Externalization
0→1
IMPACT
Spearheaded the launch and expansion of a new product from 0 to 1, securing $25M in revenue through contracts with 10 major US financial institutions within 1.5 years.
Widget Explorer & Customization
IMPACT
Enable first-party (1P) and third-party (3P) developers to effortlessly browse, consume, and customize over 1,000 widgets across Intuit within a few simple clicks.
View Case Study
Keys & Credentials
IMPACT
Expedite the App key and credential provisioning process for third-party (3P) developers through a new self-serve mechanism, cutting the turnaround time from more than a week to under two hours.
View Case Study
API Analytics
IMPACT
Provides real-time insights into API usage, performance, and health, enabling data-driven decisions to optimize developer experience and drive business growth.
View Case Study
Define the Ideal State 3P Developer Journey
IMPACT
Align and optimize the third-party (3P) developer journey across 3 organizations. Secure stakeholder buy-in for an ideal end-to-end experience by prototyping the proposed future state and shape the strategic direction of the FY24 roadmap.
View Case Study
New IA of 3P Dev Portal
IMPACT
Unify the navigation of product-based (QuickBooks) and service-based (Intuit Financial Services) APIs. Enhance the discovery process for third-party (3P) developers, allowing them to efficiently locate and understand key APIs in a matter of minutes.
View Case Study
Brand & Visual Language & Components Library
IMPACT
Define and launch a new visual identity and branding presence for Intuit Financial Services, strategically positioning it to stand out in the competitive landscape. Implement a comprehensive component library and a system of design tokens to accelerate both design and engineering velocity.
View Case Study
Development Self Serve Maturity with GenAI
IMPACT
Increase development velocity and self-serve maturity by 43% at Intuit by improving the user experience for capability navigation and consumption, establishing a clear API maturity scoring system, and integrating AI-assisted tools to streamline the end-to-end development process.
View Case Study
Pega 1 : 1 Operation Manager
IMPACT
Engagement policy validation / Help Non-techy users tackle test results easier than ever
View Case Study
Pega Platform Control Panel
IMPACT
Help our clients to build and deploy a working Customer Service app in 60 days
View Case Study
Pega Cosmos Design System & Table
IMPACT
Help clients create business applications quickly with excellent user experience
View Case Study
WollenDance Mobile & Web
IMPACT
Help dance enthusiasts have an interactive and immersive experience when & wherever they want
View Case Study
Selected Work Prior To 2021
PRODUCT Design LEAD
Designing for Real Word Impact.
Currently @ Intuit
I deliver simplistic, elegant, and intuitive solutions for social impact, leveraging technology to achieve measurable business results. My expertise covers strategic vision, stakeholder buy-in, end-to-end project leadership. I excel at solving complex problems holistically and scaling solutions, while fostering a design thinking culture.
My diverse industry experience includes Developer Tooling (GenAI, Agentic experiences), API Products, Financial Services, CRM, Low-code Platforms, Pharma, Fitness, Online Subscriptions, Real Estate, and Smart Home devices.
Incident Recovery Vision With AI Agents
IMPACT
3 collaborative AI agents (intelligent paging, status updates, and automated recovery) to streamline the incident lifecycle, ensuring a cohesive workflow from alert to remediation. Targeting a 70% reduction in Mean Time To Resolution (MTTR) by FY26.
Request for Detail
DevPortal Search
with GenAI
IMPACT
Enhance developer awareness of complex technical artifacts at Intuit, and increase search filter adoption by 6x and improve search result accuracy by 7x.
View Case Study
Intuit Financial Services API Externalization
0→1
IMPACT
Spearheaded the launch and expansion of a new product from 0 to 1, securing $25M in revenue through contracts with 10 major US financial institutions within 1.5 years.
Widget Explorer & Customization
IMPACT
Enable first-party (1P) and third-party (3P) developers to effortlessly browse, consume, and customize over 1,000 widgets across Intuit within a few simple clicks.
View Case Study
Keys & Credentials
IMPACT
Expedite the App key and credential provisioning process for third-party (3P) developers through a new self-serve mechanism, cutting the turnaround time from more than a week to under two hours.
View Case Study
API Analytics
IMPACT
Provides real-time insights into API usage, performance, and health, enabling data-driven decisions to optimize developer experience and drive business growth.
View Case Study
Define the Ideal State 3P Developer Journey
IMPACT
Align and optimize the third-party (3P) developer journey across 3 organizations. Secure stakeholder buy-in for an ideal end-to-end experience by prototyping the proposed future state and shape the strategic direction of the FY24 roadmap.
View Case Study
New IA of 3P Dev Portal
IMPACT
Unify the navigation of product-based (QuickBooks) and service-based (Intuit Financial Services) APIs. Enhance the discovery process for third-party (3P) developers, allowing them to efficiently locate and understand key APIs in a matter of minutes.
View Case Study
Brand & Visual Language & Components Library
IMPACT
Define and launch a new visual identity and branding presence for Intuit Financial Services, strategically positioning it to stand out in the competitive landscape. Implement a comprehensive component library and a system of design tokens to accelerate both design and engineering velocity.
View Case Study
Development Self Serve Maturity with GenAI
IMPACT
Increase development velocity and self-serve maturity by 43% at Intuit by improving the user experience for capability navigation and consumption, establishing a clear API maturity scoring system, and integrating AI-assisted tools to streamline the end-to-end development process.
View Case Study
Pega 1 : 1 Operation Manager
IMPACT
Engagement policy validation / Help Non-techy users tackle test results easier than ever
View Case Study
Pega Platform Control Panel
IMPACT
Help our clients to build and deploy a working Customer Service app in 60 days
View Case Study
Pega Cosmos Design System & Table
IMPACT
Help clients create business applications quickly with excellent user experience
View Case Study
WollenDance Mobile & Web
IMPACT
Help dance enthusiasts have an interactive and immersive experience when & wherever they want
View Case Study
Selected Work Prior To 2021
PRODUCT Design LEAD
Designing for Real Word Impact.
Currently @ Intuit
I deliver simplistic, elegant, and intuitive solutions for social impact, leveraging technology to achieve measurable business results. My expertise covers strategic vision, stakeholder buy-in, end-to-end project leadership. I excel at solving complex problems holistically and scaling solutions, while fostering a design thinking culture.
My diverse industry experience includes Developer Tooling (GenAI, Agentic experiences), API Products, Financial Services, CRM, Low-code Platforms, Pharma, Fitness, Online Subscriptions, Real Estate, and Smart Home devices.
Incident Recovery Vision With AI Agents
IMPACT
3 collaborative AI agents (intelligent paging, status updates, and automated recovery) to streamline the incident lifecycle, ensuring a cohesive workflow from alert to remediation. Targeting a 70% reduction in Mean Time To Resolution (MTTR) by FY26.
Request for Detail
DevPortal Search
with GenAI
IMPACT
Enhance developer awareness of complex technical artifacts at Intuit, and increase search filter adoption by 6x and improve search result accuracy by 7x.
View Case Study
Intuit Financial Services API Externalization
0→1
IMPACT
Spearheaded the launch and expansion of a new product from 0 to 1, securing $25M in revenue through contracts with 10 major US financial institutions within 1.5 years.
Widget Explorer & Customization
IMPACT
Enable first-party (1P) and third-party (3P) developers to effortlessly browse, consume, and customize over 1,000 widgets across Intuit within a few simple clicks.
View Case Study
Keys & Credentials
IMPACT
Expedite the App key and credential provisioning process for third-party (3P) developers through a new self-serve mechanism, cutting the turnaround time from more than a week to under two hours.
View Case Study
API Analytics
IMPACT
Provides real-time insights into API usage, performance, and health, enabling data-driven decisions to optimize developer experience and drive business growth.
View Case Study
Define the Ideal State 3P Developer Journey
IMPACT
Align and optimize the third-party (3P) developer journey across 3 organizations. Secure stakeholder buy-in for an ideal end-to-end experience by prototyping the proposed future state and shape the strategic direction of the FY24 roadmap.
View Case Study
New IA of 3P Dev Portal
IMPACT
Unify the navigation of product-based (QuickBooks) and service-based (Intuit Financial Services) APIs. Enhance the discovery process for third-party (3P) developers, allowing them to efficiently locate and understand key APIs in a matter of minutes.
View Case Study
Brand & Visual Language & Components Library
IMPACT
Define and launch a new visual identity and branding presence for Intuit Financial Services, strategically positioning it to stand out in the competitive landscape. Implement a comprehensive component library and a system of design tokens to accelerate both design and engineering velocity.
View Case Study
Development Self Serve Maturity with GenAI
IMPACT
Increase development velocity and self-serve maturity by 43% at Intuit by improving the user experience for capability navigation and consumption, establishing a clear API maturity scoring system, and integrating AI-assisted tools to streamline the end-to-end development process.
View Case Study
Pega 1 : 1 Operation Manager
IMPACT
Engagement policy validation / Help Non-techy users tackle test results easier than ever
View Case Study
Pega Platform Control Panel
IMPACT
Help our clients to build and deploy a working Customer Service app in 60 days
View Case Study
Pega Cosmos Design System & Table
IMPACT
Help clients create business applications quickly with excellent user experience
View Case Study
WollenDance Mobile & Web
IMPACT
Help dance enthusiasts have an interactive and immersive experience when & wherever they want
View Case Study
Selected Work Prior To 2021